Planning Your Visit Q & A

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Does UAB Medicine offer interpreter services?

Question:

Does UAB Medicine offer interpreter services?

Answer:

UAB Medicine provides free language interpretation services for hospital patients, for clinic visits, and for patients who have questions or wish to make an appointment. We try to provide in-person interpretation whenever possible, but if an in-person interpreter is not available, we offer remote interpretation services using online video or the telephone. The UAB Medicine Interpreter Access Line provides interpreter assistance via telephone for patients who want to make an appointment or have questions; the service may be reached by calling 1-855-938-0669. To request an interpreter or speak with a staff member for assistance, contact UAB Medicine Guest Services by calling 205-934-CARE (2273), or dial *55 from any hospital phone. Also, you may email interpreterrequest@uabmc.edu with any questions about interpretation services.

UAB Medicine offers several forms of assistance for guests. You may reach UAB Guest Services, a Patient Advocate, or Patient and Guest Escort by dialing *55 from any hospital telephone (from outside the hospital, dial 205-934-2273) or ask any nurse or other staff member to make the call. We are here to make your visit with us as comfortable as possible and to provide exceptional service. If you have any questions, please do not hesitate to contact us during your stay. UAB Medicine is committed to meeting your needs.

Click here for more services offered to international patients.

 

Keywords: interpreter services, translation